How to Say No To a Thousand Things With Grace
Saying no is its own skill. We start with limited experience but can get better at it over time.
In the book "Essentialism: The Disciplined Pursuit of Less", Greg McKeown offers seven effective ways to say no:
The Awkward Pause When a request comes to you in person, pause and count to three before delivering your decision. Or simply wait for the other person to fill the void
The Soft “No” (or the “No But”) Explain that you are focused on other things…